Terms & Conditions

Please take a read through of our clear Terms & Conditions. If you have any questions please contact us using the contact form.

Minimum Order Value

In order to keep our pricing so low at Purple Giants we have applied a Minimum Order Value of £200. This Minimum Value ensures that we can pass on our bulk buying discounts onto you. We’ve kept it nice and low so if you need a small top up of product lines you can easily reach the total required.

How to place order

  • Submit your order via our wholesale site at www.purplegiants.com
  • You must be a registered user to view this site. If you have not yet registered please go to the web site, click on “Log In” then “Create New Account”. Follow the prompts and submit your information.
  • Once registered, simply search through our extensive catalogue and click “add to cart” for the products you wish to purchase.
  • Once you have added all the products to the cart, click “checkout” and continue to follow the steps.

Wholesale Pricing

All prices are listed in GBP Sterling. We’ve added a great new feature which shows the case quantity and the Recommended Retail Price (RRP) Per Unit so you can know what to expect to sell the products at. Prices are subject to change without notice.

Returns

Returns must be made directly to Head Office within 14 days of delivery date quoting invoice number and reasons. No returns are acceptable without Purple Giants Lts prior approval and delivery instructions for transport. Shipping will be charged.

For any goods returned as ‘unsuitable’ there is a re-stocking charge of 10% plus shipping chargeable to customer

Please email us with details of the product prior to returning it.

All products must be returned in their original packaging. Damaged returns will not be accepted.

Products which are returned due to an approaching Expiry or Use By Date cannot have more than 45 days of shelf life. Products which have more than 45 shelf life cannot be returned for expiration reasons.

Payments

Purple Gians accept credit card (MasterCard, Visa, Discover). All payments are taken securely with SSL protection.

All credit card payments currently do not incur a merchant fee.

Orders can only be dispatched once goods are paid for in full.

All goods remain the property of Purple Giants Ltd until paid in full.

Shipping

Shipping is not included in the cost of goods. Purple Giants uses weight based shipping to give all our customers the best possible price

Purple Giants sends using road courier when available, However for some products (Drink, Glass Etc) a palletised delivery will be used.

Orders over £750 ex. VAT include free delivery.

Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact us at info@purplegiants.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise or refunded if stock is not available. Returned merchandise will not be accepted if it is held for more than 14 days after receipt.

Delivery Window

Please allow at least 5 days from the time of your order for completion of items. We aim to ship all orders placed before 8am out the same day, but during busy periods this may take a little longer. Larger orders may require more time; please contact for information about availability.

Backorders

We use live stock levels here at Purple Giants and do no allow backorders for incoming products. If a particular product is out of stock please enter your email into the notification box on the product page and you will be alerted once it is in stock. If you have any questions regarding incoming stock please email us using the contact form.

Shipping International Orders

We ship through the EU and Europe. Postal rates vary country to country so please get in contact before your order and we will discuss your shipping options.